.webp){kind=small}
Warranty Claim Request
Submit a claim for your luxury Hachi items
Member Warranty
Club Hachi guarantees all products against craftsmanship errors and material failure.
Coverage Period
Signature travel items are covered for 1 Year from the date of purchase.
What's Covered
- Structural seam failures
- Metal hardware / zip breaks
- Telescopic handle malfunctions
- Premium leather defects
Not Covered
Accidental damage, standard wear-and-tear, cosmetic stains, or airline luggage mishandling.